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Stated below are the itemized return policies of PIXIE DUST CLOTHING.
Please read them carefully as they will be strictly enforced. Should you choose to return your order, it will be assumed you have read and understand the return policies stated here.
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* All sales are NON-REFUNDABLE.
* Only exchanges and/or merchandise credit will be allowed.
* Return Authorization Number (RA#) is required for all items being returned.
* RA# request for any damaged items must be made within 5 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging.
* Items must be returned within 3 days of receiving your RA#.
* It is the customer's responsibility to return any and/or all merchandise to our business for exchange/credit.
* Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages).
* There is a 20% restocking fee on ALL RETURNING MERCHANDISE FOR CREDIT after 5 days.
* NO EXCEPTIONS.
* ALL SALE ITEMS ARE FINAL.
How to Return or Exchange:
1. Information required for Return/Exchange:
* Company Name
* Contact Name
* E-mail Address
* Order #
* Order Date
* Style# for Return/Exchange Item
* Quantity for Each Style#
* Reason for Return/Exchange
2. E-mail or Fax the above information to receive an RA# for your Return/Exchange.
3. Once RA# is acquired, items must be shipped within 3 days.
4. Upon receiving your Return/Exchange item(s), a representative from Pixie Dust Clothing
will contact you via E-mail, Fax, or Phone for final confirmation.
Please send your returns and exchanges to:
Pixie Dust Clothing
PDCLOTHING.COM
1920 Violet St #202
Los Angeles, CA 90021
T: 213-291-0696
F: 213-291-8722
E-mail: sales@pdclothing.com
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