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Pixie Dust Clothing Return Policy:
* All sales are NON-REFUNDABLE.
* Only exchanges and merchandise credit will be allowed.
* Return Authorization Number (RA#) is required for all items being returned.
* RA# request for any damaged items must be made within 5 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging.
* It is the customer's responsibility to return any and/or all merchandise to our business for exchange/credit.
* Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages).
* There is a 20% restocking fee on ALL RETURNING MERCHANDISE FOR CREDIT after 5 days.
* Items returned after 15 days upon delivery of merchandise will not be accepted.
* NO EXCEPTIONS.
* ALL SALE ITEMS ARE FINAL.
How to Return or Exchange:
1. Information required for Return/Exchange:
* Company Name
* Contact Name
* E-mail Address
* Order #
* Order Date
* Style# for Return/Exchange Item
* Quantity for Each Style#
* Reason for Return/Exchange
2. E-mail or Fax the above information to receive an RA# for your Return/Exchange.
3. Once RA# is acquired, ship the item(s) to Pixie Dust Clothing.
4. Upon receiving your Return/Exchange item(s), a representative from Pixie Dust Clothing
will contact you via E-mail, Fax, or Phone for final confirmation.
Please send your returns and exchanges to:
PDCLOTHING.COM
1920 Violet St #202
Los Angeles, CA 90021
T: 213-291-0696
F: 213-291-8722
E-mail: sales@pdclothing.com
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